At ROS juweliers, our commitment to quality extends far beyond the moment of purchase. Our Lifetime Warranty reflects our confidence in the craftsmanship, materials, and integrity of every piece we create.

What Our Lifetime Warranty Covers

Our Lifetime Warranty covers manufacturing defects related to workmanship and materials under normal wear conditions. If a defect arises due to craftsmanship, we will repair the item at no cost, subject to inspection and approval.

Covered services may include:

Loose diamond or gemstone settings due to manufacturing faults
Structural defects in metal under normal use
Faults in clasps or closures caused by craftsmanship issues

What Is Not Covered

The Lifetime Warranty does not cover:

Normal wear and tear
Accidental damage, loss, or theft
Improper use or neglect
Damage caused by unauthorised repairs or alterations
Stone loss due to impact or misuse

Caring for Your Jewelry

To preserve the beauty of your jewelry, we recommend regular professional inspections and proper care. Our team is always available to advise on cleaning, storage, and maintenance.

The Lifetime Warranty is valid only for the original purchaser and requires proof of purchase.